Consensus Decision-Making
(From ACT UP : Civil Disobedience Training Manual)
What is consensus?
Consensus is a process for group decision-making. It is a
method by which an entire group of people can come to an
agreement. The input and ideas of all participants are gathered
and synthesized to arrive at a final decision acceptable to all.
Through consensus, we are not only working to achieve better
solutions, but also to promote the growth of community and
trust.
Consensus vs. voting
Voting is a means by which we choose one alternative from
several. Consensus, on the other hand, is a process of synthesizing
many diverse elements together.
Voting is a win or lose model, in which people are more
often concerned with the numbers it takes to “win” than with
the issue itself.
Voting does not take into account individual
feelings or needs. In essence, it is a quantitative, rather than
qualitative, method of decision-making.
With consensus people can and should work through differences
and reach a mutually satisfactory position. It is possible
for one person’s insights or strongly held beliefs to sway
the whole group. No ideas are lost, each member’s input is valued
as part of the solution.
A group committed to consensus may utilize other forms
of decision-making (individual, compromise, majority rule)
when appropriate; however, a group that has adopted a
consensus model will use that process for any item that brings
up a lot of emotions, is something that concerns people’s ethics,
politics, morals or other areas where there is much investment.
What does consensus mean?
Consensus does not mean that everyone thinks that the
decision made is necessarily the best one possible, or even that
they are sure it will work. What it does mean is that in coming
to that decision, no one felt that her/his position on the matter
was misunderstood or that it wasn’t given a proper hearing.
Hopefully, everyone will think it is the best decision; this often
happens because, when it works, collective intelligence does
come up with better solutions than could individuals.
Consensus takes more time and member skills, but uses
lots of resources before a decision is made, creates commitment
to the decision and often facilitates creative decision. It
gives everyone some experience with new processes of interaction
and conflict resolution, which is basic but important skillbuilding.
For consensus to be a positive experience, it is best if
the group has (1) common values, (2) some skill in group process
and conflict resolution, or a commitment to let these be
facilitated, (3) commitment and responsibility to the group by
its members and (4) sufficient time for everyone to participate
in the process.
Forming the consensus proposals
During discussion a proposal for resolution is put forward.
It is amended and modified through more discussion, or withdrawn
if it seems to be a dead end. During this discussion period
it is important to articulate differences clearly. It is the responsibility
of those who are having trouble with a proposal to
put forth alternative suggestions.
The fundamental right of consensus is for all people to be
able to express themselves in their own words and of their own
will. The fundamental responsibility of consensus is to assure
others of their right to speak and be heard. Coercion and tradeoffs
are replaced with creative alternatives, and compromise
with synthesis.
When a proposal seems to be well understood by everyone,
and there are no new changes asked for, the facilitator(s)
can ask if there are any objections or reservations to it. If there
are no objections, there can be a call for consensus. If there are
still no objections, then after a moment of silence you have
your decision. Once consensus does appear to have been
reached, it really helps to have someone repeat the decision to
the group so everyone is clear on what has been decided.
Difficulties in reaching consensus
If a decision has been reached, or is on the verge of being
reached that you cannot support, there are several ways to express
your objections:
Non-support (“I don’t see the need for this, but I’ll go
along.”)
Reservations (“I think this may be a mistake but I can live
with it.”)
Standing aside (“I personally can’t do this, but I won’t stop
others from doing it.”)
Blocking (“I cannot support this or allow the group to support
this. It is immoral.” If a decision violates someone’s fundamental
moral values he/she is obligated to block consensus.)
Withdrawing from the group. Obviously, if many people
express non-support or reservations or stand aside or leave the
group, it may not be a viable decision even if no one directly
blocks it. This is what is known as a “lukewarm” consensus
and it is just as desirable as a lukewarm bath.
If consensus is blocked and no new consensus can be
reached, the group stays with whatever the previous decision
was on the subject, or does nothing if that is applicable. Major
philosophical or moral questions that will come up with each
affinity group will have to be worked through as soon as the
group forms.
Roles in a consensus meeting
There are several roles which, if filled, can help consensus
decision-making run smoothly. The facilitator(s) aids the
group in defining decisions that need to be made, helps them
through the stages of reaching an agreement, keeps the meeting
moving, focuses discussion to the point at hand; makes sure
everyone has the opportunity to participate, and formulates and
tests to see if consensus has been reached. Facilitators help to
direct the process of the meeting, not its content. They never
make decisions for the group. If a facilitator feels too emotionally
involved in an issue or discussion and cannot remain neutral
in behavior, if not in attitude, then s/he should ask someone
to take over the task of facilitation for that agenda item.
A vibes-watcher is someone besides the facilitator who
watches and comments on individual and group feelings and
patterns of participation.
Vibes-watchers need to be specially
tuned in to the group dynamics.
A recorder can take notes on the meeting, especially of
decisions made and means of implementation and a time-keeper
keeps things going on schedule so that each agenda item can
be covered in the time allotted for it. (If discussion runs over
the time for an item, the group may or may not decide to contract
for more time to finish up.)
Even though individuals take on these roles, all participants
in a meeting should be aware of and involved in the issues,
process, and feelings of the group, and should share their
individual expertise in helping the group run smoothly and
reach a decision. This is especially true when it comes to finding
compromise agreements to seemingly contradictory positions.
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